Our dedicated team are available to help you

Putting our customers first is our number one priority

Our staff work to ensure that all new customers have a smooth transition and onboarding experience while providing any help, advice and assistance getting started.

Click Here: RxWeb – Serious Shortage Protocol Guide


Helpful Links & Forms

The RxWeb Support Team are available to provide customers with the best technical support to help you use RxWeb to its full potential.

You can contact the team over the phone or via email and one of our technicians will talk you through the issue or connect directly to your desktop using remote access to resolve the problem.


0207 784 7346

Support Hours:

Monday to Friday 09:00am - 18:00pm

Out of Hours (P1 Only):

Monday to Friday 18:00pm – 20:30pm

Saturday 09:00 – 17:00pm

Sunday 09:00 – 16:00pm


Visit our YouTube channel and catch up on our Lunch and Learn Webinar series.

We can also provide additional on-site training to train new hires or to provide current staff with a refresh on certain modules and aspects of RxWeb.

Contact Us